Patrícia Tavares

Assistant Professor

Bio

Patrícia Tavares holds a PhD in Management from ISEG - Lisbon School of Economics and Management (University of Lisbon), and is an Assistant Professor at the Faculty of Human Sciences of the Catholic University of Portugal. Teaches curricular units in the Degree in Social and Cultural Communication, namely Marketing, Marketing and Advertising (in English), Digital Marketing, Integrated Marketing Communication (in English); in the Master's Degree in Communication Studies teaches the course unit of Research Methods (in Portuguese and in English) and in the Master's Degree in Asian Studies, the course of Strategies of Communication and Consumers' Behaviour in Asian Markets (in English).   She was an Invited Assistant Professor at the Department of Management of the ISEG Lisbon School of Economics and Management, University of Lisbon, in the scientific area of Strategy and Marketing. Between 2010 and 2019 co-coordinated the Post-Graduation in Marketing, Communication and Multimedia Management. At the same time, she developed communication consulting work, with a special focus on communication projects in crisis communication and management, and organizational reputation management. Her professional experience began in 1995, as a trainee journalist at the newspaper Semanário, where she worked until 1997. From 1997 to 2002, she was Director at Burson-Marsteller, a multinational in Communication Consulting. The experience acquired in national and international projects, in the most diverse sectors of activity, includes the development of strategic communications plans, media relations, media training, product communication, event management, crisis training,   corporate social responsibility, institutional communication and reputation management. From 2004 to 2010, she was an Assistant Professor at UAL – Universidade Autónoma de Lisboa, where she taught Psychosociology of Communication, Public and Political Communication, Organizational Consulting and Organizational Change and Development, in the Psychology degree. She has a degree in Communication Sciences from Universidade Nova de Lisboa, a postgraduate degree in Marketing Management from ISEG - Lisbon School of Economics and Management (University of Lisbon), and a Master's degree in Marketing from ISEG. Her research interests include Integrated Marketing Communication, Organizational Reputation, Stakeholder Theory, Individual and Organizational Values and Reputation, Marketing Ethics, Internal Communication, Sustainability Communication, Responsible and Sustainable Communication and Marketing.

Other

Decoding silence in thematic analysis

Naíde Müller & Patrícia Tavares (with Naíde Müller). 2025. 9th World Conference on Qualitative Research (Online), Poland, 11/02/25
Book Chapter

Eatertainment

Anna Boechat, Patrícia Tavares & Ana Isabel Inácio (with Reka Danhauser). 2025.
Other

“Values on air”

Patrícia Tavares (with Patrícia Tavares). 2025. 9th World Conference of Qualitative Research, 11/02/25
Other

A condição da mulher nos sectores do cinema e do audiovisual

Catarina Duff Burnay & Patrícia Tavares (with Catarina do Amaral Dias Duff Burnay). 2024. Research Centre for Communication and Culture (CECC); Faculty of Human Sciences; Lisbon
Other

Estratégias de comunicação para a diversidade e inclusão no setor bancário – estudo de caso Banco Santander

Rita Curvelo & Patrícia Tavares (with João Duarte Borges Martins de Vasconcelos Simão). 2024. XIII Congresso da SOPCOM, 24/01/24
Paper

How should we interpret silence in qualitative communication studies?

Naíde Müller & Patrícia Tavares (with Naíde Müller). 2024. Social Sciences
Paper

Internal communication quality in a telecommuting context: a phenomenological exploration of telecommuters’ communication experiences

Patrícia Tavares (with Gabriel A. Kilson). 2024. Social Sciences
Paper

Organizational purpose concept clarity

Patrícia Tavares (with Gabriel A. Kilson). 2024. Business and Society Review
Paper

Perspectives on perceived workplace age discrimination and engagement: the moderating role of emotion regulation

Patrícia Tavares (with Isabel Miguel). 2024. Educational Gerontology
Other

Physical distance and internal communication quality

Patrícia Tavares (with Patrícia Tavares). 2024. 8th World Conference on Qualitative Research, Portugal, 23/01/24
Other

Silence in qualitative communication studies

Naíde Müller & Patrícia Tavares (with Naíde Müller). 2024. 8th World Conference on qualitative research, Portugal, 23/01/24
Other

Silence in qualitative communication studies: how to interpret?

Patrícia Tavares (with Müller, Naíde). 2024.
Other

The impact of social media on women's paths to cosmetic enhancement

Patrícia Tavares (with Susana Santos). 2024. EMAC Regional Conference, Lisbon, Portugal, 25/09/24
Other

Motivação e satisfação em contexto de teletrabalho

Patrícia Tavares (with Maria Eduarda Soares). 2023. The 2024 International Conference on Management, Tourism and Technologies, 4/05/23
Paper

Motivação e satisfação em contexto de teletrabalho: a relevância do apoio das chefias

Patrícia Tavares (with Maria Eduarda Soares). 2023. RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao
Other

Quais os contributos da comunicação interna para a comunicação estratégica?

Patrícia Tavares (with João Simão). 2023. CUICIID 2023
Other

Quais os Contributos da Comunicação Interna para a Comunicação Estratégica? Apresentação de Metodologia de Estudo sobre Tendências de Comunicação Interna em Portugal

Patrícia Tavares (with João Duarte Borges Martins de Vasconcelos Simão). 2023. CUICIID - Congreso Universitario Internacional sobre la Comunicación en la profesión y en la Universidad de hoy: Contenidos, Investigación, Innovación y Docencia
Paper

Shaping individual paths for decision-making: a fuzzy set approach of religious and humanistic beliefs leading to the (non)acceptance of euthanasia

Patrícia Tavares (with Maria Eduarda Soares). 2023. International Journal of Organizational Analysis
Other

Workplace age discrimination and engagement

Patrícia Tavares (with I. Miguel). 2023. European Psychiatry
Other

Workplace age discrimination and engagement: The role of emotional regulation [abstract]

Patrícia Tavares (with Miguel, Isabel). 2023.
Other

"Values "On-Air": How the Top Management Espoused Values Enter the Stakeholder´s Ethical Reputation Formation Process"

Patrícia Tavares (with Tavares, Patrícia Isabel Ramos Pego Nunes). 2021. ISEG Lisbon School of Economics and Management
Other

Values "On-Air": how the top management espoused values enter the stakeholder's ethical reputation formation process

Patrícia Tavares (with Patrícia Isabel Ramos Pego Nunes Tavares). 2021. University of Lisbon
Paper

Perceived service quality and customer satisfaction: A fuzzy set QCA approach in the railway sector

Patrícia Tavares (with S. Miranda). 2018. Journal of Business Research
Other

Perceived Service Quality and Customer Satisfaction: A Fuzzy Set QCA Approach In The Railway Sector

Patrícia Tavares (with Patrícia Tavares). 2017. Global Innovation and Knowledge Academy (GIKA) Conference, Lisbon Portugal, June 28th-30th, 2017, 28/06/17
Book Chapter

Reputation as a Strategic Asset

Patrícia Tavares (with Patrícia Isabel Ramos Pego Nunes Tavares). 2017. Gestão Estratégica: Questões atuais, relevantes e promissoras para a investigação em Gestão Estratégica
Paper

Examining occupational stress, sources of stress and stress management strategies through the eyes of management consultants: A multiple correspondence analysis for latent constructs

Patrícia Tavares (with Von Humboldt, S.). 2013. Stress and Health
Other

Empowerment and Person Centered Approach.

Patrícia Tavares (with Laneiro, Tito). 2010.
Other

Entrepreneurship, Empowerment and The Person Centered Approach. PCE Conference. 9TH International Conference for Person Centered and Experiential Psychoteraphy and Counselling

Patrícia Tavares (with Laneiro, Tito). 2010. PCE Conference. 9TH International Conference for Person Centered and Experiential Psychoteraphy and Counselling
Other

Psychologist Reputation: An Exploratory Study.

Patrícia Tavares (with Laneiro, Tito). 2010.
Paper

Reputação da profissão de Psicólogo: um estudo exploratório

Patrícia Tavares (with Laneiro, Tito). 2010.
Other

Reputation of the Profession of Psychologist: An Exploratory Study

Patrícia Tavares (with Laneiro, Tito). 2010. VII National Symposium on Research in Psychology
Other

Proposta metodológica para avaliação e validação para programas de formação.

Patrícia Tavares (with Tito Laneiro). 2006.
Other

The links of reputation with employee and customer satisfaction and loyalty : the case of Pousadas de Portugal

Patrícia Tavares (with Tavares, Patrícia Isabel Ramos Pego Nunes). 2006. ISEG Lisbon School of Economics and Management